To open the entire archive, simply click on the „Archive“ tab in the top navigation bar.

To find a specific case in the archive, you can use the search bar at the top of the screen. If you enter a search term, all cases whose case title matches your search term will be displayed.

In addition to the free text search, you can also search for the cases using the set filters. For this purpose, you will find some filters in the right column, which you can use for your search. For example, you can select machine types, the serial number, a customer or the location here. If you select a machine type, all related cases will be displayed. You can also combine several filters.

If you want to make subsequent changes to a case, you can simply reopen an archived case. However, this is only possible if you have archived the case yourself. To do this, simply click on „Reopen case“. The case will then move from the archive back to the open cases.