Enter your desired password and activate your account.

If you want to download the desktop app, click on „RISE Desktop“.

Then either download the desktop app or log in directly using the Google Chrome browser at https://app.rise-rs.de/signin.

Now click on „Download“ to download the desktop app.

Now enter your email address and personal password to log in to the app.

In the application, we distinguish between open and archived cases. In this overview, you will find all cases that are open for you. To access an open case, click on the case name. Here you can communicate with your colleagues and collaborate effectively. If you want to view a closed case, you need to click on the Archive tab.

For more information about the functions within an opened case, click here.

In this tab you will find all archived cases and can search for specific cases directly using the filter function. With the help of the archive, the knowledge from processed cases can be made available to all employees and solutions to comparable problems can be found more quickly.

More information about the functions within the archive can be found here.

For more information on the Guest Section features, click here.

Click on your avatar or profile picture in the upper right corner of the screen to open the menu window. Afterwards select „My Profile“. Here you can upload a profile picture, change the system language and make other personal changes, such as changing your password.

To add a profile picture to your profile, click on „Create profile picture“. Then take a photo with your camera or upload an existing photo.

As soon as you receive a new message in a case, a red icon appears in the case overview, showing you the number of new messages. Click on the respective case to enter the activities and view your new messages. You will also get an additional notification at the top right of the screen. Under the bell you will find your new messages bundled together. Clicking on the respective notification will take you to the case in which the message was written.